Regions Bank Realtionship Team Administrator (Shreveport/Monroe) in Shreveport, Louisiana

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

The Commercial Relationship Team Administrator will lead the area's Relationship Banking Assistants (RBAs) to ensure quality customer service. The RTA typically will manage three or more RBAs and may also have direct management responsibility for other support associates. The RTA also will service clients directly as needed.

Primary Responsibilities

•Provide coaching to Relationship Banking Assistants and other support associates

•Understand client needs and identifies opportunities to improve and resolve client service issues

•Coach associates to identify expansion opportunities within existing relationships through daily interactions with clients

•Assist Relationship Teams with resolving complex client issues

•Complete administrative documents and processes for the department (HR forms, Pinnacle updates, CARS requests, ad hoc management reporting, other various reports)

•Monitor departmental compliance training

•Perform general management duties, exercising usual authority concerning staffing, performance appraisals, promotions, and terminations

This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay.


•High School education or GED

•5 years experience in Commercial Banking


•College degree or technical school certification


Shreveport, Louisiana


About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.