Regions Bank Retail Branch Operations Analyst in Hoover, Alabama
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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At Regions, the Retail Branch Operations Analyst identifies, measures, monitors and mitigates branch operational risk via data analytics. Analyzes branch processes and makes recommendations to maximize operational efficiency and quality, and ensure adherence to compliance standards, in partnership with various geography and support unit peers.
Conducts ongoing assessments of branch exposures, identified risks, and security procedures via robust reporting capabilities, evaluating their potential impact and reviewing the strengths and weakness of existing controls
Analyzes and interpret a broad range of data sources to identify anomalies, trends and opportunities for an assigned branch group, and then make appropriate recommendations for improved risk mitigation
Collaborates with branches and District leadership to resolve complex operational and service issues
Serves as liaison to various peer support units and business group partners, to offer process and research expertise with regard to branch processes
Works under limited to moderate supervision to analyze and solve mildly complex operational, systems-related, and/or customer issues
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
High school diploma or GED
Three (3) years of branch operational experience
Knowledgeable of branch processes, policies, and procedures
Strong communication, organizational, analytical and problem-solving skills
Demonstrated ability to collaborate with multiple business groups across skillsets
Skills and Competencies
Fully proficient in Microsoft Office (Word, Excel and Power Point)
Problem solving and investigative skills
Excellent organization and time management skills
Detailed and thorough
Able to work equally well on self-managed or team-oriented projects
Proactive and adaptable
Excellent communication skills – must be able to translate complex issues to multiple levels in the organization
Ability to multi-task; able to prioritize and work accurately, flexibly and efficiently under pressure
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.