Regions Bank Retail Branch Operations Analyst in Hoover, Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Retail Branch Operations Analyst identifies, measures, monitors and mitigates branch operational risk via data analytics. Analyzes branch processes and makes recommendations to maximize operational efficiency and quality, and ensure adherence to compliance standards, in partnership with various geography and support unit peers.

Primary Responsibilities

  • Conducts ongoing assessments of branch exposures, identified risks, and security procedures via robust reporting capabilities, evaluating their potential impact and reviewing the strengths and weakness of existing controls

  • Analyzes and interpret a broad range of data sources to identify anomalies, trends and opportunities for an assigned branch group, and then make appropriate recommendations for improved risk mitigation

  • Collaborates with branches and District leadership to resolve complex operational and service issues

  • Serves as liaison to various peer support units and business group partners, to offer process and research expertise with regard to branch processes

  • Works under limited to moderate supervision to analyze and solve mildly complex operational, systems-related, and/or customer issues

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


  • High school diploma or GED

  • Three (3) years of branch operational experience

  • Knowledgeable of branch processes, policies, and procedures

  • Strong communication, organizational, analytical and problem-solving skills

  • Demonstrated ability to collaborate with multiple business groups across skillsets

Skills and Competencies

  • Fully proficient in Microsoft Office (Word, Excel and Power Point)

  • Problem solving and investigative skills

  • Excellent organization and time management skills

  • Detailed and thorough

  • Able to work equally well on self-managed or team-oriented projects

  • Proactive and adaptable

  • Excellent communication skills – must be able to translate complex issues to multiple levels in the organization

  • Ability to multi-task; able to prioritize and work accurately, flexibly and efficiently under pressure


Hoover, Alabama


About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.