Regions Bank Loss Mitigation Support Specialist in Hoover, Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Collections Assistant position performs moderately complex clerical and/or administrative duties to support the collection activities of the organization.

Primary Responsibilities

  • Files, faxes, and distributes documents

  • Responds to customer inquiries and enters data

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

This position may be incentive eligible.

Requirements

  • High School diploma or GED

  • Three years experience

Skills and Competencies

  • Strong verbal and written communication skills

  • Experience with and have strong knowledge of MS Office products

  • Superior PC and keyboarding skills

  • Familiarity with office machinery

  • Process completed re-ages

  • Monitor, process, approve, and decline extension request

  • Assign accounts generated from referrals to the Processor

  • Upload incoming documents to IVIEW and complete the document CDS to track 1st documents received

  • Receive proceeds checks from Short Sale Closings, prepare and monitor payment for posting, release lien, etc.

  • Process credit report corrections and keep file of corrections monthly

  • Monitor and track Partial Write-down accounts

  • Prepare and mail Hardship, Short Sale, Deed-in-Lieu Packets as requested

  • Monitor and track 1st Payment Defaults

  • Complete Offset exclusions

  • Update system of record of proceeds received, deficiency balance payment plan or settlement

  • Research payment issues as needed

  • Collect and send outgoing mail

  • Perform reviews on internal controls to ensure that deadlines are met according to procedures

Location:

Hoover, Alabama

EEO/AA/Minorities/Females/Disabled/Veterans

About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

EEO/AA/Minorities/Females/Disabled/Veterans