Regions Bank Loss Mitigation Support Specialist in Hoover, Alabama
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.
At Regions, the Collections Assistant position performs moderately complex clerical and/or administrative duties to support the collection activities of the organization.
Files, faxes, and distributes documents
Responds to customer inquiries and enters data
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
This position may be incentive eligible.
High School diploma or GED
Three years experience
Skills and Competencies
Strong verbal and written communication skills
Experience with and have strong knowledge of MS Office products
Superior PC and keyboarding skills
Familiarity with office machinery
Process completed re-ages
Monitor, process, approve, and decline extension request
Assign accounts generated from referrals to the Processor
Upload incoming documents to IVIEW and complete the document CDS to track 1st documents received
Receive proceeds checks from Short Sale Closings, prepare and monitor payment for posting, release lien, etc.
Process credit report corrections and keep file of corrections monthly
Monitor and track Partial Write-down accounts
Prepare and mail Hardship, Short Sale, Deed-in-Lieu Packets as requested
Monitor and track 1st Payment Defaults
Complete Offset exclusions
Update system of record of proceeds received, deficiency balance payment plan or settlement
Research payment issues as needed
Collect and send outgoing mail
Perform reviews on internal controls to ensure that deadlines are met according to procedures
At Regions, our culture focuses on five core values that are a commitment to how we will do business:
Put people first
Do what is right
Focus on your customer
Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.