Regions Bank Collections Specialist - Active in Hoover, Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, we are currently seeking a Collections Specialist I to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus.

Primary Responsibilities

  • Collects delinquent payments

  • Works with customers to prevent liquidation while minimizing company interest losses

  • Documents activity

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position may be incentive eligible.

Requirements

  • High school diploma or GED

Skills and Competencies

  • Accurate typing, spelling and grammar skills

  • Familiar in applicable computer software systems to include word processing, databases and spreadsheets

  • Excellent written and oral communication skills

  • Excellent organizational and customer service skills

  • Good analytical and problem solving skills, including attention to detail

Must be able to work the following schedule:

Monday Thru Friday 9am to 6:30pm OR 10am to 7pm with occasional Saturdays 8am to 2pm.

Location:

Hoover, Alabama

EEO/AA/Minorities/Females/Disabled/Veterans

About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

EEO/AA/Minorities/Females/Disabled/Veterans