Regions Bank EBanking Fraud Specialist - 3rd Shift in Birmingham, Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions the Fraud Specialist III monitors fraud prevention reports to ensure appropriate steps are taken to reduce possible losses.

Primary Responsibilities

•Responsible for researching and analyzing issues related to customer accounts

•Identifies valid and fraudulent charges, setting up fraud files, using multiple research techniques to resolve issues, reconciling and summarizing fraud losses and communicating with customers to notify of inquiry and problem resolution

•Monitors fraud prevention reports and ensure appropriate steps are taken to reduce possible losses

•Analyzes suspicious activity on customers' accounts and researches past history for customer activity

•Contacts account officer(s) to assist in verification of items

•Maintains company fraud database records

•Responds to emails, phone calls and voice mails from branches and account officers

•Completes database for Suspicious Activity Report (SAR) referrals


•High school diploma or GED and five years directly related work experience

•Strong organizational, analytical and judgment skills

•Ability to work independently with minimal instruction

•Efficient in handling and dealing with peak work volumes

•PC proficient (i.e. Microsoft Office Suite)


•Five years banking loss prevention experience requiring excellent judgment skills

•Bachelor's degree in a related field

•Experience in the following systems (for DC Fraud Monitoring): PRM, VRM, Mainframe and SQL Database

Additional Responsibilities:

  • Researching and analyzing financial transactions

  • Use multiple research techniques to investigate fraudulent transactions

  • Corresponding with customers about potential fraudulent transactions

  • Completes databases for BSA/AML referrals

Additional Requirements:

  • Excellent oral and written communication skills

  • Strong critical thinking skills

  • Excellent time management

  • Consistently apply sound business judgement

  • Ability to work in a time sensitive high volume environment

  • Strong mathematical, and deductive reasoning skills

  • Strong decision making and problem solving skills

  • Ability to interpret information on reports, spreadsheets, and as listed on the computer screen

  • 3 years of Banking experience with emphasis in loss prevention, card processing or fraud related experience

Additional Preference

Loss prevention experience

Must be able to work between the hours of 10pm-7am

Must be able to work holidays


Birmingham, Alabama


About Regions

At Regions, our culture focuses on five core values that are a commitment to how we will do business:

  • Put people first

  • Do what is right

  • Focus on your customer

  • Reach higher

  • Enjoy life

Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.